Support for Students
Support for Students at Queen’s
The School works closely with both the Student Guidance Centre and the Students’ Union to provide a full set of support services during your time at Queen’s. The University takes the view that all aspects of student life offer opportunities for learning and development. This is reflected in the range of services to both support you and help you develop your skills as you study.
No issue is too small to raise with the helpful support team. If you are worried about your studies, or a personal issue affecting your studies, you can contact any of the University’s support team, including:
Student Guidance Centre (SGC)
The SGC, located on University Road above the Ulster Bank and Post Office, brings together a number of support services that help guide and assist you throughout your time at Queen’s. From managing your student record, developing your academic and employability skills and offering advice and assistance for times when you may feel under pressure, all services work together to ensure you have an enjoyable student experience. Contact details are provided below.
The Student Guidance Centre University Terrace
T: 028 9097 2727
E: sgc@qub.ac.uk
W: http://www.qub.ac.uk/directorates/sgc/
Services located in the SGC include:
Not sure who to ask? Information Assistants on the first floor will help you with all your queries about the University, from getting a new student card, to where to submit a form, or taking advantage of specialist advice from one of the services. The Centre also offers a comfy seating area, internet access, coffee, newspapers to read and laptops that you can borrow for use within the Centre.
Student Support in the School of Pharmacy
Those students entering first year of the MPharm programme will find that moving to higher education is an exciting time and a new phase in your life. Whilst you may have been looking forward to it for some time, don’t be surprised if you find it overwhelming at times – it’s normal to feel this way. For those of you who have recently left compulsory education, studying for a degree is very different. You have much more freedom to decide what you want to learn, and you will be asked to consider and debate about the content of your course. You will be expected to be more self-directed in how you approach your studies. Unlike school, your lecturers and tutors will guide you but will not direct you as much as your teachers may have done in the past. This will be quite a change for you, which is why we offer you the services of academic advisers and personal tutors, so you can discuss this transition and receive guidance on how best to approach any difficulties you may be having.
The support mechanisms in the School are organised into a tiered structure. The Personal Tutor is the first layer within this structure and is generally regarded as the initial point of contact. Each student will have a tutor assigned to them upon enrolment at Level 1 and they will maintain this relationship throughout their four years of study on the MPharm pathway.
The Adviser of Studies’ role, although sharing many similarities, is seen more as the next level of support and is usually required when the characteristics of the problem are more serious. Each student has an assigned Adviser that again remains with them throughout the duration of their studies. The student can find their adviser of studies and personal tutor listed on their QSIS personal and academic record. The final layers of support are more formalised structures and are invoked upon certain circumstances. Students will be briefed fully by their Advisers when circumstances dictate the need for such interventions.
If you need support on study techniques, you can speak to your Personal Tutor. Also, some of the material on personal development planning can be helpful. You may also benefit from more specific help, offered by the Learning Development Service.
Information about making a successful transition to higher education can be found here.
The School works closely with both the Student Guidance Centre and the Students’ Union to provide a full set of support services during your time at Queen’s. The University takes the view that all aspects of student life offer opportunities for learning and development. This is reflected in the range of services to both support you and help you develop your skills as you study.
No issue is too small to raise with the helpful support team. If you are worried about your studies, or a personal issue affecting your studies, you can contact any of the University’s support team, including:
- Staff in your School (Adviser of Studies, Personal Tutor, module or year co-ordinator)
- Chaplains
- Staff in the Student Guidance Centre (Counsellors, Information Assistants, Learning Support Tutors, Careers Advisers, Disability Officers)
- Residential Life Assistants in the halls of residence
- Students’ Union Advice Centre or Sabbatical Officers
- Your GP or other health professional
Student Guidance Centre (SGC)
The SGC, located on University Road above the Ulster Bank and Post Office, brings together a number of support services that help guide and assist you throughout your time at Queen’s. From managing your student record, developing your academic and employability skills and offering advice and assistance for times when you may feel under pressure, all services work together to ensure you have an enjoyable student experience. Contact details are provided below.
The Student Guidance Centre University Terrace
T: 028 9097 2727
E: sgc@qub.ac.uk
W: http://www.qub.ac.uk/directorates/sgc/
Services located in the SGC include:
- Careers, Employability and Skills
- Centre for Educational Development
- Counselling Service (in partnership with Carecall Wellbeing, at 84 University Street)
- Disability Services
- Income and Student Finance
- Learning Development Service
- Science Shop
- Student Services and Systems (Student Records and Examinations, Qsis)
Not sure who to ask? Information Assistants on the first floor will help you with all your queries about the University, from getting a new student card, to where to submit a form, or taking advantage of specialist advice from one of the services. The Centre also offers a comfy seating area, internet access, coffee, newspapers to read and laptops that you can borrow for use within the Centre.
Student Support in the School of Pharmacy
Those students entering first year of the MPharm programme will find that moving to higher education is an exciting time and a new phase in your life. Whilst you may have been looking forward to it for some time, don’t be surprised if you find it overwhelming at times – it’s normal to feel this way. For those of you who have recently left compulsory education, studying for a degree is very different. You have much more freedom to decide what you want to learn, and you will be asked to consider and debate about the content of your course. You will be expected to be more self-directed in how you approach your studies. Unlike school, your lecturers and tutors will guide you but will not direct you as much as your teachers may have done in the past. This will be quite a change for you, which is why we offer you the services of academic advisers and personal tutors, so you can discuss this transition and receive guidance on how best to approach any difficulties you may be having.
The support mechanisms in the School are organised into a tiered structure. The Personal Tutor is the first layer within this structure and is generally regarded as the initial point of contact. Each student will have a tutor assigned to them upon enrolment at Level 1 and they will maintain this relationship throughout their four years of study on the MPharm pathway.
The Adviser of Studies’ role, although sharing many similarities, is seen more as the next level of support and is usually required when the characteristics of the problem are more serious. Each student has an assigned Adviser that again remains with them throughout the duration of their studies. The student can find their adviser of studies and personal tutor listed on their QSIS personal and academic record. The final layers of support are more formalised structures and are invoked upon certain circumstances. Students will be briefed fully by their Advisers when circumstances dictate the need for such interventions.
If you need support on study techniques, you can speak to your Personal Tutor. Also, some of the material on personal development planning can be helpful. You may also benefit from more specific help, offered by the Learning Development Service.
Information about making a successful transition to higher education can be found here.
